FC1-10-FVCC1-248-02-12, Fortinet FortiVoice, Call Center License, 1Y Premium Support, 1-10 Agents
SKU: FT:FC1-10-FVCC1-248-02-12 · MPN: FT:FC1-10-FVCC1-248-02-12 · Category: Licenses & Maintenance
FortiVoice - Call Center 1 Year FortiCare Premium Support (1 - 10 Agents)
Specifications
| Product Name | FC1-10-FVCC1-248-02-12 |
|---|---|
| Service Type | FortiVoice - Call Center Support |
| Product Brand | Fortinet |
| Support Level | FortiCare Premium Support |
| Agent Capacity | 1 - 10 Agents |
| Update Service | Automatic Updates |
| Advanced Support | Priority Case Handling |
| Support Features | Dedicated Support Engineer, Advanced Configuration Support, Health Checks |
| Service Reporting | Monthly and Quarterly Reports |
| Technical Support | Email, Phone, and Online Ticketing |
| Subscription Period | 1 Year |
| Hardware Replacement | N/A |
| Support Availability | 24x7 |
| Target Response Time | Immediate to 1 hour for critical issues |
| Compatibility Support | Ensures compatibility with Fortinet products |
| Installation Assistance | Included |
| Configuration Assistance | Included |
| Software Version Support | Latest and Immediate Past Versions |
| Training and Documentation | Access to Exclusive Training Material and Documentation |
| Troubleshooting Assistance | Included |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC1-10-FVCC1-248-02-12, Fortinet FortiVoice, Call Center License, 1Y Premium Support, 1-10 Agents (FT:FC1-10-FVCC1-248-02-12) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC1-10-FVCC1-248-02-12, Fortinet FortiVoice, Call Center License, 1Y Premium Support, 1-10 Agents includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC1-10-FVCC1-248-02-12, Fortinet FortiVoice, Call Center License, 1Y Premium Support, 1-10 Agents compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC1-10-FVCC1-248-02-12.
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