FC-10-XY400-212-02-12, Fortinet FortiProxy License, 1 Year 4-Hour RMA/Onsite Engineer/Premium Support
SKU: FT:FC-10-XY400-212-02-12 · MPN: FT:FC-10-XY400-212-02-12 · Category: Licenses & Maintenance
FortiProxy-400E 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA Service (Requires FortiCare Premium or FortiCare Elite)
Specifications
| Benefits | Minimize downtime, Access to expert support, Priority service handling |
|---|---|
| Renewable | Yes, subject to terms and conditions |
| Product Name | FortiProxy-400E RMA Service |
| Service Code | FC-10-XY400-212-02-12 |
| Service Type | 4-Hour Hardware Replacement and Onsite Engineer Support |
| Eligible Product | FortiProxy-400E |
| Hardware Service | 4-Hour Replacement |
| Service Duration | 1 Year |
| Support Channels | Phone, Email, and Web Portal |
| Service Agreement | Available upon Service Activation |
| Service Exclusions | Damage due to external causes (natural disaster, accident, misuse) |
| Premium RMA Service | Yes |
| Reporting Mechanism | Dedicated Hotline and Automated Web System |
| Service Availability | Global, with location-specific limitations |
| Service Deliverables | Hardware replacement, Onsite support, 24/7 access to support |
| Support Availability | 24x7 |
| Required Subscription | FortiCare Premium or FortiCare Elite |
| Service Documentation | Provided Online |
| Activation Requirement | Must be activated within 60 days of product purchase |
| Onsite Engineer Support | Included |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC-10-XY400-212-02-12, Fortinet FortiProxy License, 1 Year 4-Hour RMA/Onsite Engineer/Premium Support (FT:FC-10-XY400-212-02-12) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC-10-XY400-212-02-12, Fortinet FortiProxy License, 1 Year 4-Hour RMA/Onsite Engineer/Premium Support includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC-10-XY400-212-02-12, Fortinet FortiProxy License, 1 Year 4-Hour RMA/Onsite Engineer/Premium Support compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-XY400-212-02-12.
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