SKU: FT:FC-10-VVM16-248-02-60 · MPN: FT:FC-10-VVM16-248-02-60 · Category: Licenses & Maintenance

FortiWeb-VM16 5 Year FortiCare Premium Support
| Support Type | FortiCare Premium Support |
|---|---|
| Compatibility | FortiWeb Virtual Appliances |
| Product Model | FortiWeb-VM16 |
| Support Channel | Phone, Web, Email |
| Proactive Alerts | Yes |
| Software Updates | Included |
| Support Duration | 5 Years |
| Firmware Upgrades | Yes |
| Incident Response | 24x7 |
| Live Chat Support | Yes |
| Remote Assistance | Yes |
| Advanced Replacement | N/A |
| Hardware Replacement | N/A |
| On-Demand Consulting | Available |
| Configuration Assistance | Yes |
| Designated Account Manager | Optional |
| Technical Account Management | Optional |
| Access to Security Advisories | Yes |
| Network Security Health Check | Included |
| Service Level Agreement (SLA) | Yes |
| Warranty | 3-Year Warranty |
Yes, this FC-10-VVM16-248-02-60, Fortinet FortiWeb License, 5 Year Premium Support (FT:FC-10-VVM16-248-02-60) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This FC-10-VVM16-248-02-60, Fortinet FortiWeb License, 5 Year Premium Support includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-VVM16-248-02-60.