Brand: Fortinet · SKU: FT:FC-10-FVE21-212-02-12 · MPN: FT:FC-10-FVE21-212-02-12 · Category: Licenses & Maintenance

FortiVoice-20E4 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA Service (Requires FortiCare Premium or FortiCare Elite)
| Duration | 1 Year |
|---|---|
| Exclusions | Services not covered under the premium RMA service plan |
| Target User | FortiVoice-20E4 device owners requiring immediate service and support |
| Product Name | FortiVoice-20E4 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA Service |
| Service Code | FC-10-FVE21-212-02-12 |
| Service Type | Premium RMA Service |
| Response Time | 4-Hour Hardware Replacement |
| Renewal Policy | Eligible for renewal upon expiration subject to Fortinet terms and conditions |
| Support Method | Phone, Email, and Web |
| Engineer Support | Onsite Engineer Support |
| Product Coverage | FortiVoice-20E4 |
| Hardware Coverage | Includes all necessary parts and labor for hardware replacement |
| Service Agreement | Details provided in the FortiCare service agreement |
| Service Objective | To minimize downtime and ensure operational efficiency with prompt hardware replacement and expert onsite support |
| Additional Features | Hardware replacement, Onsite support, Technical support |
| Service Description | Comprehensive RMA support including hardware replacement and onsite engineer assistance within 4 hours |
| Service Availability | 24/7/365 |
| Eligibility Requirement | FortiCare Premium or FortiCare Elite |
| Onsite Support Locations | Regions where Fortinet offers onsite support services |
| Technical Support Access | Direct access to Fortinet technical support experts |
| Warranty | 3-Year Warranty |
Yes, this FC-10-FVE21-212-02-12, Fortinet FortiVoice License, 1 Year Premium RMA/4-Hour Service/Onsite Engineer (FT:FC-10-FVE21-212-02-12) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This FC-10-FVE21-212-02-12, Fortinet FortiVoice License, 1 Year Premium RMA/4-Hour Service/Onsite Engineer includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-FVE21-212-02-12.