FC-10-FSM04-247-02-12, Fortinet FortiSIEM License, 1 Year Premium Support/Hardware Appliance Only/Product Support Separate
Brand: Fortinet · SKU: FT:FC-10-FSM04-247-02-12 · MPN: FT:FC-10-FSM04-247-02-12 · Category: Licenses & Maintenance
FortiSIEM-500F 1 Year FortiCare Premium Support - Hardware Appliance only - product support required separately.
Specifications
| Exclusions | Certain software, features, or services may not be covered |
|---|---|
| Eligibility | FortiSIEM-500F appliance owners |
| Product Name | FortiSIEM-500F 1 Year FortiCare Premium Support |
| Product Type | Hardware Appliance |
| Support Type | FortiCare Premium Support |
| Policy Number | FC-10-FSM04-247-02-12 |
| Response Time | 4 hours |
| Renewal Policy | Flexible renewal options available |
| Support Through | Phone, Email, Web portal |
| Customer Service | Dedicated customer service manager |
| Service Included | Hardware support and advanced hardware replacement |
| Support Duration | 1 Year |
| Technical Support | Direct access to technical engineering support |
| Replacement Policy | Next-business-day hardware replacement |
| License Requirement | Product support required separately |
| Self Service Support | Online knowledge base access |
| Support Availability | 24x7 |
| Purchasing Information | Available through certified Fortinet distributors |
| Software Update Support | Yes |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC-10-FSM04-247-02-12, Fortinet FortiSIEM License, 1 Year Premium Support/Hardware Appliance Only/Product Support Separate (FT:FC-10-FSM04-247-02-12) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC-10-FSM04-247-02-12, Fortinet FortiSIEM License, 1 Year Premium Support/Hardware Appliance Only/Product Support Separate includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC-10-FSM04-247-02-12, Fortinet FortiSIEM License, 1 Year Premium Support/Hardware Appliance Only/Product Support Separate compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-FSM04-247-02-12.
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