SKU: FT:FC-10-FS5HF-212-02-12 · MPN: FT:FC-10-FS5HF-212-02-12 · Category: Licenses & Maintenance

FortiSandbox-500F 1 Year 4-Hour Hardware and Onsite Engineer? Premium RMA Service (Requires FortiCare Premium or FortiCare Elite)
| Eligibility | Must have an active FortiCare account |
|---|---|
| Part Number | FC-10-FS5HF-212-02-12 |
| Product Name | FortiSandbox-500F 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA Service |
| Product Type | Security Appliance Service Package |
| Service Code | FC-10-FS5HF-212-02-12 |
| Support Type | Premium RMA Service |
| Compatibility | FortiSandbox-500F |
| Product Brand | Fortinet |
| Response Time | 4-Hour Hardware |
| Remote Support | Included |
| Service Duration | 1 Year |
| Software Updates | Full Access to Fortinet's Firmware Updates |
| Service Extension | Available |
| Service Activation | Required within 90 days of product shipment |
| Additional Features | Access to Fortinet Technical Library, Forum, and Knowledge Base |
| Engineering Support | Onsite Engineer Support Included |
| Service Requirement | Requires FortiCare Premium or FortiCare Elite |
| Hardware Replacement | Expedited Hardware Replacement |
| Support Availability | 24/7 Support from Fortinet Experts |
| Reporting and Analytics | Advanced Threat Analytics Reporting |
| Technical Documentation | Provided |
| Warranty | 3-Year Warranty |
Yes, this FC-10-FS5HF-212-02-12, Fortinet FortiSandbox License, 1 Year Hardware RMA/Onsite Engineer/Premium RMA (FT:FC-10-FS5HF-212-02-12) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This FC-10-FS5HF-212-02-12, Fortinet FortiSandbox License, 1 Year Hardware RMA/Onsite Engineer/Premium RMA includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-FS5HF-212-02-12.