FC-10-FK4HF-212-02-12, Fortinet FortiRecorder License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare
SKU: FT:FC-10-FK4HF-212-02-12 · MPN: FT:FC-10-FK4HF-212-02-12 · Category: Licenses & Maintenance
FortiRecorder-400F 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA Service (Requires FortiCare Premium or FortiCare Elite)
Specifications
| Exclusions | Details as per service agreement |
|---|---|
| Model Name | FC-10-FK4HF-212-02-12 |
| SLA Policy | Comprehensive SLA for guaranteed response times |
| Service Type | 4-Hour Hardware and Onsite Engineer Premium RMA Service |
| Support Mode | Phone, Email, and Onsite |
| Support Type | Hardware Support and Onsite Engineering |
| Compatibility | FortiRecorder-400F |
| Response Time | 4-Hour |
| Onsite Service | Yes |
| Service Coverage | Global, where available |
| Software Updates | Access to latest software releases |
| Hardware Warranty | Included within RMA service |
| Service Reporting | Periodic service reports |
| Technical Support | Direct access to technical expertise |
| Account Management | Dedicated Account Manager |
| Replacement Policy | Hardware replacement within 4 hours |
| RMA Service Duration | 1 Year |
| Service Availability | 24x7 |
| Service Documentation | Available online |
| Required Service Level | FortiCare Premium or FortiCare Elite |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC-10-FK4HF-212-02-12, Fortinet FortiRecorder License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare (FT:FC-10-FK4HF-212-02-12) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC-10-FK4HF-212-02-12, Fortinet FortiRecorder License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC-10-FK4HF-212-02-12, Fortinet FortiRecorder License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-FK4HF-212-02-12.
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