SKU: FT:FC-10-F36E1-247-02-60 · MPN: FT:FC-10-F36E1-247-02-60 · Category: Licenses & Maintenance

FortiGate-3601E 5 Year FortiCare Premium Support
| Training | Online Training Included |
|---|---|
| Monitoring | 24x7 Monitoring |
| Availability | 24x7 |
| Product Name | FortiGate-3601E |
| Support Type | FortiCare Premium Support |
| Access Method | Telephone and Web-based |
| Response Time | 15 minutes |
| Onsite Support | Optional Add-on |
| Firmware Updates | Included |
| Initial Response | 4 hours |
| Online Resources | Knowledge Base Access |
| Software Updates | Included |
| Support Duration | 5 Years |
| Incident Handling | Priority |
| Proactive Support | Regular System Health Check |
| Account Management | Dedicated Support Engineer |
| Subscription Model | Annual |
| Hardware Replacement | Next Business Day Shipped |
| Escalation Management | Global Escalation Management |
| Technical Account Manager (TAM) | Available |
| Warranty | 3-Year Warranty |
Yes, this FC-10-F36E1-247-02-60, Fortinet FortiGate License, 5 Year Premium Support (FT:FC-10-F36E1-247-02-60) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This FC-10-F36E1-247-02-60, Fortinet FortiGate License, 5 Year Premium Support includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-F36E1-247-02-60.