FC-10-AI3K5-212-02-12, Fortinet FortiNDR-3500F License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare
Brand: Fortinet · SKU: FT:FC-10-AI3K5-212-02-12 · MPN: FT:FC-10-AI3K5-212-02-12 · Category: Licenses & Maintenance
FortiNDR-3500F 1 Year 4-Hour Hardware and Onsite Engineer? Premium RMA Service (Requires FortiCare Premium or FortiCare Elite)
Specifications
| Renewal | Available for renewal upon expiration |
|---|---|
| Duration | 1 Year |
| Exclusions | Does not cover damages caused by accidents, negligence, or external factors |
| Application | FortiNDR-3500F |
| Availability | Global (Subject to local service capabilities) |
| Product Name | FortiNDR-3500F 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA Service |
| Service Code | FC-10-AI3K5-212-02-12 |
| Service Type | Premium RMA Service |
| Response Time | 4-Hour Hardware Replacement |
| Onsite Support | Engineer dispatched to site after parts delivery if required |
| Parts Delivery | Parts delivered within 4 hours of problem diagnosis |
| Service Features | Includes hardware replacement, technical support, and onsite engineer assistance |
| Service Offering | Hardware replacement and onsite technical support |
| Problem Diagnosis | Remote diagnosis with Fortinet technical support team |
| Service Activation | Must be activated within 90 days of product purchase |
| Product Compatibility | Specifically for use with FortiNDR-3500F |
| Onsite Engineer Support | Yes |
| Required Service Package | FortiCare Premium or FortiCare Elite |
| Technical Support Access | 24x7 access to Fortinet's technical support team |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC-10-AI3K5-212-02-12, Fortinet FortiNDR-3500F License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare (FT:FC-10-AI3K5-212-02-12) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC-10-AI3K5-212-02-12, Fortinet FortiNDR-3500F License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC-10-AI3K5-212-02-12, Fortinet FortiNDR-3500F License, 1 Year 4-Hour RMA/Onsite/Requires FortiCare compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-AI3K5-212-02-12.
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