FC-10-385DD-204-02-12, Fortinet FortiGate-3815D, License, 1 Year Upgrade/Elite Support/Premium Required
Brand: Fortinet · SKU: FT:FC-10-385DD-204-02-12 · MPN: FT:FC-10-385DD-204-02-12 · Category: Licenses & Maintenance
FortiGate-3815D-DC 1 Year Upgrade FortiCare Premium to Elite (Require FortiCare Premium)
Specifications
| Training | Access to Fortinet Training Materials and Resources |
|---|---|
| Reporting | Comprehensive Reports on Support Activity and Security Threats |
| Requirement | Active FortiCare Premium Subscription |
| Product Code | FC-10-385DD-204-02-12 |
| Service Type | Upgrade from FortiCare Premium to FortiCare Elite |
| Health Checks | Periodic Device Health and Security Posture Assessments |
| SLA Enhancements | Faster Response Times Compared to FortiCare Premium |
| Software Updates | Includes Firmware Updates and Security Patches |
| Support Channels | Phone, Email, and Online Ticketing System |
| Account Management | Dedicated Account Manager |
| Compatible Devices | FortiGate-3815D-DC |
| Service Inclusions | 24/7 Priority Support, Advanced Hardware Replacement, Software Updates, and Enhanced Service Level Agreements |
| Subscription Period | 1 Year |
| Hardware Replacement | Next Business Day Delivery |
| Support Availability | 24/7 |
| Product Lifecycle Management | Guidance and Planning for Product Upgrades and Migration |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC-10-385DD-204-02-12, Fortinet FortiGate-3815D, License, 1 Year Upgrade/Elite Support/Premium Required (FT:FC-10-385DD-204-02-12) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC-10-385DD-204-02-12, Fortinet FortiGate-3815D, License, 1 Year Upgrade/Elite Support/Premium Required includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC-10-385DD-204-02-12, Fortinet FortiGate-3815D, License, 1 Year Upgrade/Elite Support/Premium Required compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-385DD-204-02-12.
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