FC-10-03961-247-02-36, Fortinet FortiGate-3960E License, 3 Year Premium Support
Brand: Fortinet · SKU: FT:FC-10-03961-247-02-36 · MPN: FT:FC-10-03961-247-02-36 · Category: Licenses & Maintenance
FortiGate-3960E 3 Year FortiCare Premium Support
Specifications
| Type | FortiCare Premium Support |
|---|---|
| Model | FC-10-03961-247-02-36 |
| Service Use | Unlimited |
| Product Name | FortiGate-3960E 3 Year FortiCare Premium Support |
| Product Type | FortiCare Premium Support |
| Compatibility | Compatible with FortiGate-3960E |
| Response Time | 1 hour for critical issues |
| Renewal Option | Available |
| Case Management | Online Case Creation and Tracking |
| Customer Portal | FortiCare Support Portal |
| Troubleshooting | Included |
| Product Training | Access to Online Training Resources |
| Scope of Service | 24x7 Technical Support and Advanced Hardware Replacement |
| Security Updates | Real-time updates |
| Service Offering | Unlimited Access to Fortinet Support Portal |
| Support Channels | Phone, Email, and Web |
| Support Duration | 3 Years |
| Firmware Upgrades | Included |
| Hardware Replacement | Advanced Replacement with Next Business Day Delivery |
| Service Availability | 24/7 |
| Service Coverage Area | Global |
| Subscription Activation | Online at Fortinet Support Portal |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC-10-03961-247-02-36, Fortinet FortiGate-3960E License, 3 Year Premium Support (FT:FC-10-03961-247-02-36) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC-10-03961-247-02-36, Fortinet FortiGate-3960E License, 3 Year Premium Support includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC-10-03961-247-02-36, Fortinet FortiGate-3960E License, 3 Year Premium Support compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-03961-247-02-36.
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