FC-10-02K5E-211-02-12, Fortinet FortiGate License, 1 Year RMA/4-Hour Delivery/Premium Service
SKU: FT:FC-10-02K5E-211-02-12 · MPN: FT:FC-10-02K5E-211-02-12 · Category: Licenses & Maintenance
FortiGate-2500E 1 Year 4-Hour Hardware Delivery Premium RMA Service (Requires FortiCare Premium or FortiCare Elite)
Specifications
| Duration | 1 Year |
|---|---|
| Activation | Upon purchase of FortiCare Premium or Elite |
| Product Name | FC-10-02K5E-211-02-12 |
| Service Type | Hardware Delivery Premium RMA |
| Documentation | Provided with Service Contract |
| Response Time | 4 Hours |
| Contact Method | Phone or Online Portal |
| Pre-requisites | Requires FortiCare Premium or FortiCare Elite |
| On-site Support | Not Included |
| Applicable Models | FortiGate-2500E |
| Initiation Process | Remote Support Diagnosis |
| Replacement Method | Direct Hardware Exchange |
| Support Inclusions | Hardware Replacement Only |
| Service Description | FortiGate-2500E 1 Year 4-Hour Hardware Delivery Premium RMA Service |
| Support Availability | 24x7 |
| Shipping and Logistics | Managed by Fortinet |
| Service Coverage Region | Specified Regions Only |
| Service Level Agreement (SLA) | Up to 4 Hours |
| Technical Assistance Center (TAC) | Accessible for Service Initiation |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC-10-02K5E-211-02-12, Fortinet FortiGate License, 1 Year RMA/4-Hour Delivery/Premium Service (FT:FC-10-02K5E-211-02-12) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC-10-02K5E-211-02-12, Fortinet FortiGate License, 1 Year RMA/4-Hour Delivery/Premium Service includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC-10-02K5E-211-02-12, Fortinet FortiGate License, 1 Year RMA/4-Hour Delivery/Premium Service compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC-10-02K5E-211-02-12.
More in Licenses & Maintenance
- FC-10-02K5E-211-02-36, Fortinet FortiCare License, 3-year 8x5 support/For FortiGate-200E series/Software subscription
- FC-10-02K5E-211-02-60, Fortinet FortiCare License, 24x7 Support/Next-Business-Day RMA/Hardware & Firmware Updates
- FC-10-02K5E-212-02-12, Fortinet FortiGate License, 1 Year 4-Hour RMA/Onsite/Requires Premium
- FC-10-02K5E-212-02-36, Fortinet FortiGate License, 3‑Year UTP/24x7 support/Subscription bundle
- FC-10-02K5E-210-02-12, Fortinet FortiGate License, 1 Year Premium RMA/Next Day Delivery/FortiCare Required
- FC-10-02K5E-204-02-60, Fortinet FortiGate License, 5 Year Upgrade/Elite Support/Premium Required
- FC-10-02K5E-204-02-36, Fortinet FortiGate License, 3 Year Upgrade/Elite Support/Premium Required
- FC-10-02K5E-204-02-12, Fortinet FortiGate License, 1 Year Upgrade/Elite Support/For 2500E