Cisco TelePresence SX20 Quick Set

Brand: Cisco · SKU: CTS-SX20 · MPN: CTS-SX20-PHD12X-K9 (Example Model) · Category: Components

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The Cisco TelePresence SX20 Quick Set transforms any flat panel display into a sleek and powerful video conferencing system, designed for small to medium-sized meeting rooms, huddle spaces, and executive offices. It delivers high definition video (up to 1080p60) and supports dual-display capabilities. Kits typically include the SX20 Codec, a Precision Camera (options like 4x or 12x optical zoom), the Table Microphone 20, and an TRC6 remote control. It supports up to 6 Mbps bandwidth via H.323 and SIP protocols and offers optional embedded multipoint support with Cisco TelePresence MultiSite technology to add up to three additional participants. It runs on Cisco Collaboration Endpoint (CE8) Software.

Specifications

Audio EncodingAAC-LD, G.711, G.722, G.722.1
Display SupportDual-display capable
Maximum BandwidthUp to 6 Mbps (H.323 and SIP)
Software PlatformCisco Collaboration Endpoint (CE8) Software or later
Network Technology10/100/1000Base-T (Gigabit Ethernet)
Video Output CodecH.263, H.264, H.263+
Protocols SupportedH.323, SIP
Maximum Video Resolution1920 x 1080 (1080p60)
WarrantyNot Available
Weight3.1 lbs (Codec only)
DimensionsWidth 11.8 in, Depth 7.1 in, Height 1.3 in (Codec)

Key Features

The Cisco TelePresence SX20 Quick Set is a compact, feature-rich, and affordable video conferencing solution that turns any flat panel display into a powerful telepresence system. It is ideal for small to medium rooms, offering 1080p resolution, dual-display support, and enterprise-grade performance.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco TelePresence SX20 Quick Set (CTS-SX20) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco TelePresence SX20 Quick Set includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco TelePresence SX20 Quick Set compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CTS-SX20.

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