Brand: Cisco · SKU: CP-7861-K9 · MPN: CP-7861-K9 (Also seen CP-7861-3PCC-K9=) · Category: Components
The Cisco IP Phone 7861 is an affordable IP phone ideal for active users such as administrative staff, managers, and agents in contact centers. It provides single-button access to key team members or support calls in contact center queues. Key features include 16 lines, a 3.5-inch backlit monochrome display, wideband audio support across handset, speakerphone, and headset, a built-in speakerphone, and an integrated IEEE 10/100 switch. It supports Power over Ethernet (PoE) Class 1 and Cisco EnergyWise for reduced energy costs. Call services include Call Forwarding, Hold, Transfer, Waiting, Caller ID, Message Waiting, and Voicemail. It is wall-mountable and runs on Spark Phone OS.
| Mounting | Table-top, Wall-mountable |
|---|---|
| PoE Support | Yes (Class 1) |
| Display Size | 3.5 inch (Monochrome, Backlit) |
| Audio Quality | Wideband audio supported |
| Network Ports | 2 x Ethernet 10Base-T/100Base-TX (Integrated switch) |
| TAA Compliant | Yes |
| Lines Supported | 16 lines |
| Protocols Supported | SIP, SRTP, CDP, LDAP |
| Warranty | Not Available |
| Weight | 2.3 lbs (Base Weight) |
| Dimensions | Base Depth: 1.1 inch, Base Height: 8.1 inch, Base Width: 10.4 inch |
The Cisco IP Phone 7861 is a high-fidelity, cost-effective VoIP endpoint designed for administrative staff and contact center agents requiring high call volume support. It features 16 lines/programmable keys, superior audio clarity, and PoE support to minimize operating costs.
Yes, this Cisco IP Phone 7861 - VoIP phone (CP-7861-K9) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco IP Phone 7861 - VoIP phone includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CP-7861-K9.