Brand: Cisco · SKU: CON-SNT-WSC48LPD · MPN: CON-SNT-WSC48LPD · Category: Licenses & Maintenance
Cisco SMARTnet Service (CON-SNT-WSC48LPD) is an extended service agreement providing SNTC-8X5XNBD support for Cisco Catalyst 2960-X 48 G devices. It includes access to the Cisco Technical Assistance Center (TAC) 24 hours a day, 365 days a year, for expert technical support. The service covers ongoing OS support for minor and major releases, software updates/upgrades, and hardware maintenance with a Next Business Day (NBD) parts replacement response time during 8x5 (business hours, Monday-Friday). It also grants access to online self-help resources, knowledge libraries, and smart features for real-time insights into your installed base and contracts to enhance operational efficiency and minimize risk. Compatible with WS-C2960X-48LPD-L, WS-C2960X-48LPDL++, and WS-C2960X48LPDL-RF models.
| Duration | 1 Year |
|---|---|
| Product Line | Cisco SMARTnet |
| Service Type | SMARTnet Total Care (SNTC) |
| Service Level | 8x5xNBD (8 hours a day, 5 days a week, Next Business Day response) |
| Provided Support | Phone Consulting, Software Updates, Software Upgrades, Parts Replacement, Web Knowledge Base Access |
| Hardware Replacement Response Time | Next Business Day |
| Warranty | Extended Service Agreement (1 Year) |
| Weight | Not Available |
| Dimensions | Not Available |
This is a Cisco SMARTnet service contract offering 8x5 Next Business Day (NBD) support for 1 year, designed to reduce downtime for supported Cisco Catalyst 2960-X switches by providing fast, expert technical support from the Cisco TAC and flexible hardware replacement options.
Yes, this Cisco SMARTnet Service 8x5 NBD for Catalyst 2960-X 48 G (1 Year) (CON-SNT-WSC48LPD) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Service 8x5 NBD for Catalyst 2960-X 48 G (1 Year) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC48LPD.