Brand: Cisco · SKU: CON-SNT-WSC388TS · MPN: CON-SNT-WSC388TS · Category: Licenses & Maintenance
Cisco SMARTnet Service (CON-SNT-WSC388TS) is an 8x5xNBD (8 hours a day, 5 days a week) Extended Service Agreement for the Cisco Catalyst 3850 48 Port Data IP Base switch (e.g., WS-C3850-48T-S). This service provides access to Cisco TAC experts, extensive online resources, software downloads, and hardware replacement options like Next Business Day service. It is part of the Cisco Smart Net Total Care offering, which helps reduce downtime, provides expert technical support, flexible hardware coverage, and smart, proactive device diagnostics.
| Service Type | Extended Service Agreement (SMARTnet) |
|---|---|
| Response Time | Next business day |
| Service Level | 8x5xNBD (8 hours a day, 5 days a week) |
| Service Program | SMARTnet Total Care (SNTC-8X5XNBD) |
| Service Included | Technical support, Phone consulting, Parts Replacement, Hardware Replacement (Exchange) |
| Warranty | Service Agreement (Duration not specified in part number, typically 1, 3, or 5 years) |
| Weight | Not Available |
| Dimensions | Not Available |
CON-SNT-WSC388TS is a Cisco SMARTnet Total Care service contract providing 8x5xNBD technical support and hardware replacement for specific Cisco Catalyst 3850 Series Switches, such as the WS-C3850-48T-S. It is designed to accelerate issue resolution, minimize risk through expert support and diagnostics, and ensure network operations remain available and secure.
Yes, this SNTC-8X5XNBD Cisco Catalyst 3850 48 Port Data IP Base (SMARTnet Service) (CON-SNT-WSC388TS) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This SNTC-8X5XNBD Cisco Catalyst 3850 48 Port Data IP Base (SMARTnet Service) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC388TS.