Brand: Cisco · SKU: CON-SNT-WSC3851X · MPN: CON-SNT-WSC3851X · Category: Licenses & Maintenance
CON-SNT-WSC3851X is a Cisco Smart Net Total Care service contract (SNTC-8X5XNBD) for the WS-C3850-12XS-S and WS-C3850-12XS-S-RF switches. It provides reliable support and flexible hardware coverage backed by Cisco Technical Assistance Center (TAC) experts available 24/7/365. This service includes access to TAC experts, extensive online self-help resources (knowledge library, software downloads), and advanced hardware replacement options (e.g., next-day service). The Smart Net Total Care portal offers intelligent capabilities with actionable reports and automation for managing service coverage, product lifecycles, and security alerts, helping to accelerate issue resolution, minimize risk, and enhance operational efficiency.
| TAC Access | 24 hours a day, every day of the year |
|---|---|
| Service Type | Smart Net Total Care (SNTC) |
| Service Level | 8x5xNBD (8 hours a day, 5 days a week, Next Business Day replacement) |
| Service For Part Numbers | WS-C3850-12XS-S, WS-C3850-12XS-S-RF |
| Warranty | Service Agreement (Smart Net Total Care) |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco CON-SNT-WSC3851X is an 8x5xNBD Smart Net Total Care service agreement providing expert technical assistance, ongoing OS support, and hardware replacement options for the specified Cisco Catalyst 3850 switch models, along with smart features for proactive management.
Yes, this Cisco Smart Net Total Care - Warranty & Support Extension (CON-SNT-WSC3851X) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Smart Net Total Care - Warranty & Support Extension includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC3851X.