Brand: Cisco · SKU: CON-SNT-WSC312PC · MPN: CON-SNT-WSC312PC · Category: Licenses & Maintenance
Cisco SmartNet Total Care Service (CON-SNT-WSC312PC) is a comprehensive technical support service that provides IT staff with direct, 24/7 access to Cisco Technical Assistance Center (TAC) experts and online resources. This specific contract is tailored for the Cisco Catalyst 3560-CX series, specifically the WS-C3560CX-12PC-S switch. The service includes 8x5 next-business-day (NBD) hardware replacement, ongoing operating system (OS) software updates, and access to the Smart Net Total Care portal for proactive device diagnostics and inventory management. It is designed to minimize network downtime and ensure peak performance for business-critical infrastructure.
| Service Type | SmartNet Total Care (SNTC) |
|---|---|
| Response Time | Next Business Day |
| Service Level | 8x5xNBD |
| Support Access | 24x7 Cisco TAC Access |
| Software Support | OS Updates and Patches |
| Contract Duration | 1 Year |
| Hardware Replacement | Advance Parts Replacement |
| Warranty | 1 Year Service Agreement |
| Weight | 0 lb |
| Dimensions | Not Available |
Professional support service for Cisco Catalyst 3560-CX switches providing expert technical help and rapid hardware replacement to ensure business continuity.
Systems Integration Engineers
Enterprise Data Center Environments
"Deploy the Cisco CON-SNT-WSC312PC to reinforce your Enterprise Data Center Environments, ensuring that Systems Integration Engineers have access to proven hardware they can trust."
Yes, this Cisco SmartNet Total Care 8x5xNBD for Catalyst 3560-CX 12-Port PoE (CON-SNT-WSC312PC) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 8x5xNBD for Catalyst 3560-CX 12-Port PoE includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC312PC.