Brand: Cisco · SKU: CON-SNT-IE40104S · MPN: CON-SNT-IE40104S · Category: Licenses & Maintenance
Cisco SmartNet Total Care (SNTC) is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco Technical Assistance Center (TAC) engineers and Cisco.com resources. This specific service contract (CON-SNT-IE40104S) provides 8x5xNext Business Day hardware replacement for the Cisco Industrial Ethernet 4010 Series switch (specifically model IE-4010-4S24P). The service includes 24x7 access to the Cisco TAC, registered access to Cisco.com for self-help and technical resources, and ongoing operating system software updates and upgrades. This agreement helps minimize network downtime with fast, expert technical support and flexible hardware coverage, ensuring your critical industrial infrastructure remains secure and operational at peak performance.
| Availability | 8 Hours a Day / 5 Days a Week |
|---|---|
| Support Type | Technical Support, Hardware Replacement, OS Updates |
| Response Time | Next Business Day (NBD) |
| Service Level | 8x5xNext Business Day (SNTC 8x5xNBD) |
| Service Duration | 1 Year |
| Supported Hardware | Cisco IE-4010-4S24P Industrial Ethernet Switch |
| Warranty | Not Applicable (Service Agreement) |
| Weight | 0 |
| Dimensions | 0 |
Cisco SmartNet Total Care provides essential technical support and hardware replacement services for the IE-4010-4S24P switch. It includes priority access to Cisco TAC experts, software updates for the licensed feature set, and proactive device diagnostics through the SmartNet portal.
IT Infrastructure Managers
Mission-Critical Infrastructure
"The Cisco CON-SNT-IE40104S is a professional-grade solution for Mission-Critical Infrastructure. It meets the technical standards required by IT Infrastructure Managers in modern enterprise environments."
Yes, this Cisco SmartNet Total Care 8x5xNBD for IE-4010-4S24P (CON-SNT-IE40104S) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 8x5xNBD for IE-4010-4S24P includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-IE40104S.