Brand: Cisco · SKU: CON-SNT-C9115XIA · MPN: CON-SNT-C9115XIA · Category: Licenses & Maintenance
Cisco Smart Net Total Care (CON-SNT-C9115XIA) provides 8x5 Next Business Day (NBD) hardware replacement and 24/7 technical support for Cisco Catalyst 9115AX Series devices. This service includes software updates, access to online resources, and smart capabilities for improved operational efficiency. It offers access to Cisco TAC experts 24/7, online self-help resources, and actionable reports via the Smart Net Total Care portal for asset management and risk reduction. Compatible with C9115AXI-E and C9115AXI-E-RF models.
| Duration | Varies (e.g., 1-Year, 3-Year, 5-Year options available) |
|---|---|
| TAC Support | 24/7 |
| Service Type | Smart Net Total Care (SNTC) |
| Service Level | 8x5xNBD (8 hours a day, 5 days a week, Next Business Day replacement) |
| Hardware Replacement SLA | 8x5xNBD |
| Warranty | The contract itself is for support and replacement services, not a traditional hardware warranty. Hardware replacement is covered under the terms of the SNTC contract. |
| Weight | N/A |
| Dimensions | N/A |
This is a Cisco Smart Net Total Care service contract for the Catalyst 9115AX Series Access Points. It bundles 24/7 technical support via the Cisco Technical Assistance Center (TAC) with Next Business Day (NBD) hardware replacement services, operating under an 8x5 schedule for the replacement response time. The service also provides software updates, access to smart capabilities for asset visibility, and faster issue resolution.
Yes, this Cisco Smart Net Total Care (SNTC-8X5XNBD) for Catalyst 9115AX Series (CON-SNT-C9115XIA) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Smart Net Total Care (SNTC-8X5XNBD) for Catalyst 9115AX Series includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-C9115XIA.