Cisco Partner Support Service (CON-PSRT)

Brand: Cisco · SKU: CON-PSRT · MPN: CON-PSRT · Category: Components

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The CON-PSRT part number prefix generally refers to Cisco Partner Support Service (PSS) agreements. These services are structured to allow qualified Cisco channel partners to improve operational support margins and expand their service offerings to end-users under their own brand. PSS provides foundational technical services along with extensive installed base management, alerts, and device diagnostics. Specific SKUs will vary based on the underlying product being covered (e.g., CON-PSRT-C90024TU for a Catalyst 9300, CON-PSRT-ISR4431A for an ISR 4431 Router). A common associated level is 'PRTNR SS 8X5XNBD' (Partner Support Service, 8 hours a day, 5 days a week, Next Business Day response).

Specifications

VendorCisco
Service TypePartner Support Service (PSS)
Service Level Example8x5xNBD (8 hours a day, 5 days a week, Next Business Day response)
WarrantyService agreement coverage provided by Cisco, subject to the specific terms of the contract purchased, often accompanying hardware or software support.
WeightNot Available
DimensionsNot Applicable (License/Service)

Key Features

Cisco Partner Support Service (PSS) is a collaborative offering that enables Cisco channel partners to deliver professional support services to their end customers, leveraging Cisco's technical expertise and smart capabilities. It is designed to help partners increase revenue, improve margins, and enhance customer loyalty. The specific contract terms (e.g., duration, severity response times) depend on the exact CON-PSRT part number purchased.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco Partner Support Service (CON-PSRT) (CON-PSRT) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco Partner Support Service (CON-PSRT) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco Partner Support Service (CON-PSRT) compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-PSRT.

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