Brand: Cisco · SKU: CON-L1NBD-DN2HWXL · MPN: CON-L1NBD-DN2HWXL · Category: Components
Cisco Customer Experience (CX) Level 1 service agreement for the Cisco DNA Center Appliance (Gen 2). This service is an 8x5 Next Business Day (NBD) support offering that includes technical support via phone, next business day response time, and access to CX Cloud features such as knowledge sessions and e-learning courses to help customers adopt technology faster and simplify IT operations.
| Service Type | SmartNet Total Care / Customer Experience (CX) |
|---|---|
| Service Level | CX Level 1 |
| Provided Support | Phone Support, Technical Support - Consulting |
| Service Availability | 8 hours a day / 5 days a week |
| Service Response Time | Next Business Day (NBD) |
| Product Supported (Related Hardware) | DNA Center Appliance (Gen 2) |
| Warranty | Standard Hardware Warranty Policy (for associated hardware, if applicable) is 1 Year for original new sealed Cisco products, but this SKU is a service contract. |
| Weight | Not Available |
| Dimensions | Not Available |
The CON-L1NBD-DN2HWXL is a Cisco CX Success Tracks Level 1 service contract for the DNA Center Appliance (Gen 2). It provides 8x5 Next Business Day technical support, enabling customers to pre-plan and budget for support, accelerate technology adoption, and simplify IT operations through guided digital journeys and access to expert knowledge sessions via the CX Cloud.
Yes, this CX LEVEL 1 8X5XNBD DNA Center Appliance (Gen 2) Service (CON-L1NBD-DN2HWXL) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This CX LEVEL 1 8X5XNBD DNA Center Appliance (Gen 2) Service includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L1NBD-DN2HWXL.