Brand: Cisco · SKU: CON-L1NBD-C9300 · MPN: CON-L1NBD-C9300 · Category: Networking
This appears to be a Cisco SmartNet Total Care or Customer Experience (CX) service contract part number for a Catalyst 9300 series switch. The 'L1NBD' typically signifies 'Level 1, 8x5xNext Business Day' service. Specific details depend on the full part number suffix (e.g., 4PA, 4PE, UX4, E24) which determines the exact hardware covered (like port count, PoE type) and service level. The general service includes Phone Support and Next Business Day response for hardware issues, often tied to the Catalyst 9300 series switches.
| Service Type | SmartNet Total Care / Customer Experience (CX) |
|---|---|
| Service Level | CX Level 1 |
| Service Hours/Response | 8x5xNext Business Day (8 hours a day, 5 days a week, Next Business Day response) |
| Product Supported Series | Catalyst 9300 |
| Warranty | Service contract duration (typically 1, 3, or 5 years); hardware warranty is separate but maintained via this contract. |
| Weight | Not Available |
| Dimensions | Not Available |
This is a Cisco service contract for the Catalyst 9300 series switches, providing Level 1 support with an 8x5xNext Business Day response time. Benefits typically include access to technical support, faster problem resolution, and potentially hardware replacement/exchange services depending on the specific SKU variation.
Yes, this Cisco Customer Experience (CX) Level 1 - Service - 8x5xNBD for Catalyst 9300 (CON-L1NBD-C9300) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Customer Experience (CX) Level 1 - Service - 8x5xNBD for Catalyst 9300 includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L1NBD-C9300.