Cisco SmartNet Total Care / CX Success Tracks Service (Related to Catalyst 9500)

Brand: Cisco · SKU: CON-L14HR-C95 · MPN: CON-L14HR-C95 · Category: Licenses & Maintenance

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This appears to be a Cisco Service Contract part number, likely related to Cisco SmartNet Total Care or CX Success Tracks, associated with the Catalyst 9500 series of switches. Specific details often require referencing the full part number (e.g., CON-L14HR-C950024U, CON-L14HR-C95024EY, CON-L14HR-C95AC032, CON-L14HR-C95024YA) which dictates the exact service level and supported hardware (e.g., 24-port 40G, 32-port 100G Catalyst 9500 models). Services generally include 24x7x4 Hour support, phone support, replacement, and access to knowledge sessions and support resources.

Specifications

Service TypeCX Success Tracks Level 1 / SmartNet Total Care
Provided SupportPhone Support, Replacement (Varies by specific contract)
Service Main TypeExchange (Commonly)
Service Description24x7x4 Hour (Commonly)
WarrantyThe service contract itself defines the support level; without an active contract, the underlying hardware may be covered by a standard warranty (e.g., 1 Year for original new sealed Cisco product).
WeightNot Available
DimensionsNot Available

Key Features

The CON-L14HR-C95 prefix indicates a Cisco Customer Experience (CX) service contract, typically for a Level 1 service offering with 24x7x4 hour response time, often for hardware support. Specific equipment supported (like Catalyst 9500 models) is determined by the suffix following 'C95'. Purchase requires end-user information and may depend on the status of the underlying equipment (SN check).

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco SmartNet Total Care / CX Success Tracks Service (Related to Catalyst 9500) (CON-L14HR-C95) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco SmartNet Total Care / CX Success Tracks Service (Related to Catalyst 9500) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco SmartNet Total Care / CX Success Tracks Service (Related to Catalyst 9500) compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L14HR-C95.

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