Brand: Cisco · SKU: CON-ECMU-CMEULCTG · MPN: CON-ECMU-CMEULCTG · Category: Licenses & Maintenance
Cisco Software Support Service (SWSS) is an essential technical support service for Cisco software application products and suites under perpetual licensing. This specific service contract, CON-ECMU-CMEULCTG, is designed for Cisco Communication Manager Express (CME) upgrades and licenses, including CME-UL and CME14-UL. It provides comprehensive 24x7 access to the Cisco Technical Assistance Center (TAC), allowing for rapid issue resolution by expert engineers. Subscribers are entitled to software maintenance, minor updates, and major release upgrades, ensuring the software remains current, secure, and performant. The service is typically a 12-month commitment that helps minimize network disruptions and maximize the value of your software investment.
| Service Name | Software Support Service (SWSS) |
|---|---|
| Service Type | Technical Support |
| Product Coverage | Cisco Communication Manager Express (CME) |
| Service Duration | 1 Year |
| Support Schedule | 24x7 |
| Service Availability | 24 hours a day / 7 days a week |
| Warranty | 1 Year Service Term |
| Weight | 0 lb |
| Dimensions | N/A |
Cisco CON-ECMU-CMEULCTG provides 1 year of 24x7 software support and maintenance for Cisco Communication Manager Express licenses, ensuring access to TAC and the latest software upgrades.
Yes, this Cisco SMARTnet Software Support Service (SWSS) for CME (CON-ECMU-CMEULCTG) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Software Support Service (SWSS) for CME includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-ECMU-CMEULCTG.