Brand: Cisco · SKU: CON-ECDN-CSKITK9 · MPN: CON-ECDN-CSKITK9 · Category: Components
The Cisco CON-ECDN-CSKITK9 is a 1-year Essential (ECDN) service contract designed for the Cisco Webex Room Kit (CS-KIT-K9) with Touch 10. This comprehensive service agreement provides 8x5xNext Business Day (NBD) hardware replacement, software application support, and 24/7 access to Cisco's Technical Assistance Center (TAC) and online knowledge base. It ensures that your video conferencing infrastructure remains operational with minimal downtime by providing rapid hardware exchange and the latest software updates and patches. This service is essential for businesses that rely on high-availability collaboration tools for daily operations.
| Service Name | Cisco Essential Operate Service (ECDN) |
|---|---|
| Support Type | Hardware Replacement & Software Support |
| Response Time | Next Business Day (NBD) |
| Service Hours | 8 hours a day / 5 days a week (8x5) |
| Target Hardware | Cisco Webex Room Kit (CS-KIT-K9) |
| Service Duration | 1 Year |
| Warranty | 1 Year Service Term |
| Weight | 0 lbs |
| Dimensions | N/A |
Cisco Essential Support provides cost-effective network support to ensure operational reliability and protect your Cisco investment. It includes 8x5 access to technical experts and NBD hardware replacement to keep your collaboration environment running smoothly.
Yes, this Cisco Essential Support for Webex Room Kit (CON-ECDN-CSKITK9) (CON-ECDN-CSKITK9) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Essential Support for Webex Room Kit (CON-ECDN-CSKITK9) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-ECDN-CSKITK9.