20 AGENT DESKTOP SEAT LICENSE

Brand: ALTIGEN · SKU: ALT-AGENT-20 · MPN: ALTI-AGENT-20 · Category: Licenses & Maintenance

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20 AGENT DESKTOP SEAT LICENSE. ALTIGEN 20 AGENT DESKTOP SEAT LICENSE (SKU ALT-AGENT-20) is an enterprise licenses & maintenance product. Key specifications — Manufacturer Part Number: ALTI-AGENT-20. This is a support and licensing product delivered with official manufacturer entitlement. Contact our sales team for renewal terms and start dates.

Specifications

Manufacturer Part NumberALTI-AGENT-20
Warranty3-Year Warranty
Weight0.00 lbs
Dimensions3.50 x 3.70 x 1.70 inches

Key Features

The ALT-AGENT-20 is a software license that grants access for 20 agent desktop seats within Altigen's unified communications platform. This license enables 20 individual users to utilize the specialized agent features designed for customer interaction and call handling. Key capabilities typically include advanced call management, presence status updates, access to call queues, and integration with customer relationship management (CRM) systems. It facilitates efficient management of inbound and outbound customer communications, supporting a productive agent environment. This license is ideal for small to medium-sized contact centers, sales teams, or customer service departments that rely on Altigen's communication infrastructure. It ensures that up to 20 agents can effectively handle customer inquiries, manage their availability, and access critical customer data directly from their desktop, improving overall service delivery and operational workflow.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this 20 AGENT DESKTOP SEAT LICENSE (ALT-AGENT-20) is 100% genuine ALTIGEN hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This 20 AGENT DESKTOP SEAT LICENSE includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the 20 AGENT DESKTOP SEAT LICENSE compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the ALT-AGENT-20.

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