Key Features
The CON-ECMU-UCL code designates a Cisco Software Support Service (SWSS) contract for specific Cisco Unified Communications Licensing (UCL) products. It is designed to ensure the continuous, seamless operation of the licensed software by providing technical support and access to all software updates (maintenance, minor, and major releases). This service is often mandatory for a minimum term, such as 12 months, to maximize software investment and application availability.