Polycom RealPresence Collaboration Server 1800 (RMX 1800)

Brand: Poly (formerly Polycom) · SKU: 4870-18005-007 · MPN: 2200-69860-001 · Category: Servers

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The Polycom RealPresence Collaboration Server 1800 (RMX 1800) is a high-performance multipoint control unit (MCU) designed for large-scale video conferencing. It features a unique, innovative architecture that natively supports both Advanced Video Coding (AVC) and Scalable Video Coding (SVC) protocols without the need for expensive gateways or extra hardware. This platform delivers a face-to-face collaboration experience with up to 1080p60 high-definition video, Polycom Lost Packet Recovery (LPR) technology for resilient quality over public networks, and Polycom HD Voice with StereoSurround. It is designed to reduce total cost of ownership (TCO) by up to 50 percent through H.264 High Profile bandwidth efficiency and dynamic resource allocation, making it an ideal choice for organizations needing a powerful, in-house video collaboration bridge.

Specifications

CapacityUp to 75 HD 720p30 / 37 HD 1080p30 / 18 HD 1080p60 ports
Form Factor2U Rack-mountable Chassis
Power Supply100-240 VAC, 50-60 Hz; 740W Max Output
Audio ProtocolsG.711, G.722, G.722.1, G.729A, Siren 14, Siren 22, Siren LPR
Network SupportIP (H.323, SIP), PSTN, ISDN
Video ProtocolsH.261, H.263 (H.263++), H.264, H.264 High Profile (AVC & SVC)
Video ResolutionUp to 1080p60
WarrantyStandard Polycom 1-Year Limited Hardware Warranty (Service contracts available separately)
Weight31.97 lbs (14.5 kg)
Dimensions17.36 x 3.5 x 19.13 inches (2U Rack-mount)

Key Features

The RMX 1800 provides enterprise-grade video conferencing by connecting a wide range of endpoints into a single, unified conference. It eliminates the complexity of managing disparate video standards through its native support for both AVC and SVC. Features like Polycom Lost Packet Recovery ensure that video quality remains high even when network conditions are less than optimal.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Polycom RealPresence Collaboration Server 1800 (RMX 1800) (4870-18005-007) is 100% genuine Poly (formerly Polycom) hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Polycom RealPresence Collaboration Server 1800 (RMX 1800) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Polycom RealPresence Collaboration Server 1800 (RMX 1800) compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the 4870-18005-007.

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