Brand: HPE · SKU: 389692-B21 · MPN: 389692-B21 · Category: Components
The HPE 389692-B21 is the part number for the HPE Customer Defined RAID Setting Service (SVC). This service involves factory integration of custom RAID configurations, requiring a Customer Intent Document detailing drive part numbers, quantities, desired RAID levels, and OS installation targets. It is associated with HPE Apollo 2000 Gen10 Plus Systems and ProLiant DL380 Gen10 Plus Servers when custom RAID configurations are needed, often recommended over other RAID setting options for flexibility. The controller state is noted as HPE SR100i Gen10 Plus FIO Software RAID (P28417-B21 is associated with enabling SR100i Mode).
| Service Type | Customer Defined RAID Setting Service |
|---|---|
| Compatibility Note | Used for factory integration on select Gen10 Plus systems like Apollo 2000 Gen10 Plus and ProLiant DL380 Gen10 Plus |
| Required Documentation | Customer Intent Document (CID) detailing RAID configuration |
| Associated RAID Controller | HPE SR100i Gen10 Plus FIO Software RAID |
| Warranty | Service related, typically covered under the main system warranty or service agreement. |
| Weight | Not Available |
| Dimensions | Not Available |
This is a service part number for HPE factory integration of custom RAID settings on compatible server hardware. It necessitates comprehensive documentation from the customer to specify the exact RAID setup required.
Yes, this HPE Customer Defined RAID Setting Service (389692-B21) is 100% genuine HPE hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This HPE Customer Defined RAID Setting Service includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the 389692-B21.