HPE Customer Defined RAID Setting Service 389692-B21
Brand: HPE · SKU: 389692-B21 · MPN: 389692-B21 · Category: Components
HPE 389692-B21 Customer Defined RAID Setting Service enables custom RAID configurations based on selected drives, RAID levels, and server requirements.
Specifications
| Use Case | Custom server storage and RAID deployment |
|---|---|
| Service Type | Customer Defined RAID Setting Service |
| Configuration | Custom RAID configuration |
| Primary Function | Support and Mounting for Cisco Collaboration Display |
| Part Number / MPN | 389692-B21 |
| Compatibility Note | Used for factory integration on select Gen10 Plus systems like Apollo 2000 Gen10 Plus and ProLiant DL380 Gen10 Plus |
| Compatible Platforms | Selected HPE server platforms supporting Customer Defined RAID Setting Service |
| Required Documentation | Customer Intent Document (CID) detailing RAID configuration |
| Associated RAID Controller | HPE SR100i Gen10 Plus FIO Software RAID |
| Warranty | 3-Year Warranty |
| Weight | Not Available |
| Dimensions | Not Available |
Key Features
The HPE 389692-B21 Customer Defined RAID Setting Service is a factory integration option designed for HPE server configurations that require a customized RAID setup rather than a standard predefined RAID configuration. It allows customers to specify their desired RAID configuration according to the installed storage hardware, controller configuration, and deployment requirements. HPE documentation states that a Customer Intent Document must be provided when this service is ordered. The document should include the drive part numbers and quantities, desired RAID levels, which drives should be assigned to each RAID level, and, when a preinstalled operating system is included, which RAID set should contain the operating system. The HPE 389692-B21 is particularly useful for specialized server deployments where standard RAID options do not meet the required storage layout. Depending on the supported server configuration, this service can allow exceptions to certain standard RAID rules, including drive-matching and minimum-drive requirements. HPE also identifies this option as useful for configurations involving mixed storage-controller environments. At least one hard 
Frequently Asked Questions
Is this product genuine OEM?
Yes, this HPE Customer Defined RAID Setting Service 389692-B21 (389692-B21) is 100% genuine HPE hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This HPE Customer Defined RAID Setting Service 389692-B21 includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the HPE Customer Defined RAID Setting Service 389692-B21 compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the 389692-B21.
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